Automatic response missing from webmail

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Automatic response missing from webmail

Postby davethetechie » Thu Jun 16th, 2016 3:43am

Mailtraq Version: 2.17.7.3560

Hi

I have just moved my Mailtraq from an old machine onto a new one.
Everything has moved across smoothly, with one exception.
Now when remotely logging onto Webmail from another PC, the section automatic response is no longer available.
I can still access it via the Mailtraq program and mailbox properties but no one can put their "out of office message" on.
Does anyone have an idea why this is particular section is missing, everything else on the Webmail page is fully available.

Attached is a screen shot of the Webmail page, where the automatic response section was.
Webmail.doc


Thanks
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davethetechie
 
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Re: Automatic response missing from webmail

Postby Martin Clayton » Thu Jun 16th, 2016 7:34am

It looks like an Admin needs to set Admin > Message Replies & Forwards > Allow users to modify their mailslot auto responder.

(I'm not sure how/why that would change between builds or boxes).
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Martin Clayton
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Re: Automatic response missing from webmail

Postby davethetechie » Mon Jun 20th, 2016 3:50am

Hi Martin
Thank you for pointing me in the right direction. Once I had logged into Webmail as admin I found the option to allow users to modify auto responder.

Kind regards

David
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Joined: Thu Dec 01st, 2005 5:42am


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