Email not collected

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Email not collected

Postby Redkite » Wed Jan 22nd, 2014 5:05am

Mailtraq 2.17.5.3364

Had problems with mail not getting through for several hours last night/this morning and had to reboot pc.

Spotted many entries like this in the error log.

Could they be causing the problem and what can i do to correct it?

Thanks

Neil

0000C000 00000360 22/01/2014 01:01:45 EXCEPTION (NexusDB: TABLE_dg_arc_01_2D2D: Block 72846 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962]) @ Asynchronous Expiry/EXPUNGE service for mail\inbox\dg-arc-01\ (001C7AED){MailtraqService.exe} [005C8AED] nxdb.TnxIndexDataSet.idSwitchToIndex (Line 11719, "NxDB.pas" + 11) + $5
0000C000 00000360 22/01/2014 01:01:45 EXCEPTION (NexusDB: TABLE_dg_arc_01_2D2D: Block 72846 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962]) @ Asynchronous Expiry/EXPUNGE service for mail\inbox\dg-arc-01\ (001C7AED){MailtraqService.exe} [005C8AED] nxdb.TnxIndexDataSet.idSwitchToIndex (Line 11719, "NxDB.pas" + 11) + $5
0000C000 00000360 22/01/2014 01:01:45 EXCEPTION (NexusDB: TABLE_dg_arc_01_2D2D: Block 72846 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962]) @ Asynchronous Expiry/EXPUNGE service for mail\inbox\dg-arc-01\ (001C7AED){MailtraqService.exe} [005C8AED] nxdb.TnxIndexDataSet.idSwitchToIndex (Line 11719, "NxDB.pas" + 11) + $5
0000C000 00000360 22/01/2014 01:01:45 EXCEPTION (NexusDB: TABLE_dg_arc_01_2D2D: Block 72846 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962]) @ Asynchronous Expiry/EXPUNGE service for mail\inbox\dg-arc-01\ (001C7AED){MailtraqService.exe} [005C8AED] nxdb.TnxIndexDataSet.idSwitchToIndex (Line 11719, "NxDB.pas" + 11) + $5
00018000 00000360 22/01/2014 01:01:45 Too many exceptions, restarting...
00018000 00000360 22/01/2014 01:01:45 Too many exceptions, restarting...
00018000 00000360 22/01/2014 01:01:45 Too many exceptions, restarting...
00010000 000008C4 22/01/2014 01:01:45 Service Control issued Stop command
00001000 000008C4 22/01/2014 01:01:45 Server shutting down
00010000 0000089C 22/01/2014 01:01:49 Service Closing on 5222: XMPP - Instant Messaging and User Agent
00010000 00000D30 22/01/2014 01:01:49 Service Closing on 8080: HTTP - Web Service
00010000 000006B4 22/01/2014 01:01:49 Service Closing on 80: HTTP - Web Service
00010000 00000D94 22/01/2014 01:01:53 Configuration Loaded / Logging Started: Build 2.17.5.3364
00010000 00000D94 22/01/2014 01:01:53 WINSOCK Initialised: WinSock 2.0
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 25: SMTP - Mail Server
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 8080: HTTP - Web Service
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 5222: XMPP - Instant Messaging and User Agent
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 220: POP3 - Mailbox Server
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 587: SMTP - Mail Server
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 110: POP3 - Mailbox Server
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 80: HTTP - Web Service
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 143: IMAP - Mailbox Server
00010000 00000D94 22/01/2014 01:01:53 Service Loading on 465: SMTP - Mail Server
00010000 000007AC 22/01/2014 01:02:03 Loading User Calendars and Scheduling
00000800 00000D10 22/01/2014 01:02:03 Starting expiry/archiving operations for AntiSpam
00000800 00000D10 22/01/2014 01:02:03 Finished expiry/archiving operations for AntiSpam
00000800 00000D10 22/01/2014 01:02:03 Starting expiry/archiving operations for BC-Arc-01
00000800 00000D10 22/01/2014 01:02:03 Finished expiry/archiving operations for BC-Arc-01
00000800 00000D10 22/01/2014 01:02:03 Starting expiry/archiving operations for candlish
00000800 00000D10 22/01/2014 01:02:03 Finished expiry/archiving operations for candlish
00000800 00000D10 22/01/2014 01:02:03 Starting expiry/archiving operations for DG-ARC-01
0000C000 00000EA0 22/01/2014 01:02:03 EXCEPTION (NexusDB: TABLE_dg_arc_01_2D2D: Block 72846 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962]) @ Asynchronous Expiry/EXPUNGE service for mail\inbox\dg-arc-01\ (001C7AED){MailtraqService.exe} [005C8AED] nxdb.TnxIndexDataSet.idSwitchToIndex (Line 11719, "NxDB.pas" + 11) + $5
0000C000 00000D10 22/01/2014 01:02:03 EXCEPTION (NexusDB: TABLE_DG_ARC_01_2D2D: Block 72846 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962]) @ Expiring mail for DG-ARC-01 (001C7AED){MailtraqService.exe} [005C8AED] nxdb.TnxIndexDataSet.idSwitchToIndex (Line 11719, "NxDB.pas" + 11) + $5
00000800 00000D10 22/01/2014 01:02:03 Finished expiry/archiving operations for DG-ARC-01
00000800 00000D10 22/01/2014 01:02:03 Starting expiry/archiving operations for JG-Arc-01
00000800 00000D10 22/01/2014 01:02:03 Finished expiry/archiving operations for JG-Arc-01
00000800 00000D10 22/01/2014 01:02:03 Starting expiry/archiving operations for VM-Arc-01
Redkite
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Re: Email not collected

Postby Redkite » Wed Jan 22nd, 2014 5:35am

Update

Checked the afx file that showed the error and strangely it has a file date of 1980?

So renamed it and let Mailtraq create another. Will see how it goes.

Neil
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Re: Email not collected

Postby Redkite » Wed Jan 22nd, 2014 8:45am

Update

It seems now that the backup will not work as it throws up an error
Error (mail\inbox\) NexusDB: <unnamed TnxTable instance>: Block 100027 is identified as block 0 in the block header in file "C:\Program Files\Mailtraq\database\mail\inbox\DG_ARC_01$2D2D.afx" [$2302/8962] at 2014-01-22 12:46

This is the recreated mailbox and is in fact empty?

Can you advise?

Thanks

Neil
Redkite
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Re: Email not collected

Postby Redkite » Thu Jan 23rd, 2014 6:04am

update

Deleted and recreated the mailbox on three of the boxes throwing up errors and all seems to be well now.
Redkite
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Re: Email not collected

Postby Elric Pedder » Mon Jan 27th, 2014 11:24am

You can use the "afxrecover" utility included to correct these errors in the .afx file. It would appear there was some on-disk corruption that took place.
Mailtraq Development and Escalation Support
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Elric Pedder
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Re: Email not collected

Postby Redkite » Tue Feb 18th, 2014 7:46am

Hi

Used the utility and on the second attempt it gave me a usable file.

Ta

Neil
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